Last updated: 31 October 2026

Who I am

This website is operated by Renu Rattan, creator of RENUR Ceramics, based in East London, United Kingdom.

For the purposes of UK data protection law, I am the data controller for personal information collected through this website.

If you have any questions about this policy or how I use your information, you can contact me at renurattan13@gmail.com

Information I collect

If you use the contact form on this website, I may collect:

• your name

• your email address

• the contents of your message

• any other information you choose to provide

I use this information to respond to enquiries about my work, commissions, collaborations, markets, stockists and other projects.

I will not add you to a mailing list or use your details for marketing simply because you have contacted me.

How I use your information

I only use personal information where I have a lawful reason to do so.

When you contact me, I generally rely on my legitimate interests in responding to enquiries and managing potential projects and collaborations.

If your enquiry relates to a potential commission or other agreement, I may also process your information where this is necessary to take steps towards entering into a contract with you.

Website hosting and contact forms

This website is hosted by Squarespace.

Squarespace processes certain technical information required to securely operate and deliver the website.

When you submit information through the contact form, Squarespace processes the information so that your message can be delivered to me. Your message may also be processed by my email provider so that I can receive and respond to it.

Cookies

This website uses necessary cookies and similar technologies provided by Squarespace to enable the website to function securely and correctly.

I do not use analytics, advertising cookies or other optional tracking technologies.

Non-essential Squarespace analytics and performance cookies are disabled.

Who I share your information with

I do not sell your personal information.

Your information may be processed by service providers that I use to operate the website and communicate with you, including:

• Squarespace, which hosts this website and processes contact-form submissions

• Google Workspace, where contact-form enquiries are delivered and stored

I may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

International transfers

Some of the service providers I use may process personal information outside the United Kingdom.

Where personal information is transferred internationally, I use services that provide appropriate safeguards for those transfers in accordance with UK data protection law.

How long I keep your information

I keep personal information only for as long as I reasonably need it.

If you contact me and your enquiry does not lead to an ongoing project or business relationship, I will normally delete the correspondence within two years of our last contact.

If your enquiry leads to a commission, collaboration or other commercial relationship, I may keep relevant correspondence and records for longer where necessary for contractual, accounting, tax or legal purposes.

Your rights

Under UK data protection law, you may have rights over your personal information, including the right to:

• ask for a copy of the information I hold about you

• ask me to correct inaccurate information

• ask me to delete your information

• ask me to restrict how I use your information

• object to certain uses of your information

• request the transfer of your information in certain circumstances

These rights are not absolute and may depend on the circumstances.

To exercise your rights, contact me at renurattan13@gmail.com.

If you have concerns about how I handle your personal information, you also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator for data protection.

Security

I take reasonable steps to protect the personal information I receive and limit access to it to the services and people who need it.

Changes to this policy

I may update this privacy policy if the website, the services I use or the way I handle personal information changes.

The date at the top of this page shows when the policy was last updated.